Privacy Policy

This Privacy Policy explains how personal information is collected, used, and protected when you interact with us, either online or in person.

By using our services or accessing our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

• Personal details: Name, age, gender, phone number, email, and address.
• Health information: Medical history, symptoms, prescriptions, diagnostic reports, and consultation details.
• Appointment and billing details: Date, time, payment, and transaction records.
• Website-related data: IP address, device type, browser details, and cookies.

2. How We Use This Information

• Delivering medical consultations, treatment, and follow-up care.
• Scheduling and managing appointments.
• Sending health reminders, updates, and educational information.
• Processing payments and maintaining medical records.
• Improving patient experience and healthcare services.
• Complying with applicable medical and legal obligations.

3. Sharing of Information

Your privacy is important to us. We do not sell or misuse your data. Information may only be shared with:

• Authorized healthcare professionals for your treatment.
• Service providers (such as diagnostic labs, pharmacies, or billing partners) working under confidentiality agreements.
• Legal authorities, if required by law.

4. Data Protection & Security

We take reasonable precautions—technical, administrative, and physical—to protect your personal and medical data. While no system is completely secure, we strive to maintain the highest possible level of confidentiality and data safety.

5. Use of Cookies

Our website may use cookies and tracking technologies to improve user experience. You may manage or disable cookies through your browser settings.

6. Your Rights as a Patient

You have the right to:

• Access the information we hold about you.
• Request corrections to inaccurate details.
• Withdraw consent for certain types of communication.

Such requests can be made directly to our practice through the contact details below.

7. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the revised date.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Email Address: example@gmail.com

Contact Us : 1234567890

Address : Sy No. 83/1, Plot No.16/A/1 & 16/A/2, 19th & 20th Floor, Hetero Tower KRC Commerzone, Shaikpet, Silpa Gram Craft Village, Madhapur, Hyderabad - 500032.